Legal Documents

99abc Privacy Policy

Your personal data is our most important responsibility. This Privacy Policy transparently explains how 99abc collects, uses, and protects your information.

Last Updated: January 2026

How We Protect Your Data

The Core Pillars of 99abc's Privacy Protection at a Glance

SSL Encryption Protection

Every transaction and data transfer is secured with 256-bit SSL encryption. Third parties have no way to read or intercept your information.

No Sale of Data

99abc never sells your personal data to advertisers or third parties. Your information is used solely to provide our services.

Two-Factor Security

Two-factor authentication (2FA) is available for your account. Enabling it makes unauthorized access virtually impossible.

Secure Data Storage

Your data is stored on encrypted servers. Regular security audits and backups ensure data integrity and availability.

Cookie Control is in Your Hands

We use only necessary cookies. You can update your cookie settings or limit tracking at any time.

Spam-Free Communication

We only send promotional messages with your consent. You can unsubscribe at any time.

This Privacy Policy takes effect as soon as you use the 99abc platform. Please read it carefully — you should have full control over your own data.

1 What Data We Collect

When you register, play games, or use any service on the 99abc platform, we collect certain information from you. The purpose is to deliver the best possible service and keep your account secure.

Under our Privacy Policy, data collection is always carried out transparently and fairly. We never attempt to collect sensitive information without your knowledge or consent.

Data Type Example Collection Methods
Identity Information Name, date of birth, national ID number Registration Form
Contact Information Phone number, email address Registration & Profile
Financial Information Mobile banking number, transaction history Payment Processing
Device Information IP address, browser, operating system Automatic Collection
Gaming History Bet amounts, win/loss records Platform Logs

We collect only the data genuinely required to deliver our services. Collecting excessive or irrelevant information goes against our policy.

2 Use of Data

99abc uses collected data only for specific, legitimate purposes. We respect your privacy and ensure every piece of information is used only for the reason it was collected.

  • For account creation, verification, and management.
  • To process deposits, withdrawals, and other financial transactions.
  • To detect and prevent fraud, money laundering, and other unlawful activities.
  • To personalize your gaming experience based on your preferences.
  • To provide customer support and technical assistance.
  • To inform you about relevant promotions and offers (with your consent).
  • To fulfill legal obligations and meet regulatory requirements.
  • To improve platform performance and develop new features.

Your data will never be used against you or for any purpose beyond what is stated. If the purpose changes, we will inform you in advance.

3 Data Sharing & Disclosure

99abc never sells your personal data or shares it with third parties for commercial purposes. In certain circumstances, limited information may be shared with trusted partners.

Data is shared solely for service delivery purposes — never for advertising or marketing.

Limited data may be shared in the following circumstances:

  • Payment Providers: For transaction verification with payment partners such as Mobile Banking, Nagad, and Rocket.
  • Game Providers: To manage gaming sessions with third-party game studios.
  • Regulatory Authorities: Upon request from government or regulatory authorities as part of legal obligations.
  • Fraud Prevention Agencies: To identify fraudulent activity.
  • Technology Service Providers: For cloud hosting and security services, operating under strict confidentiality agreements.

All third-party partners are required to comply with 99abc's privacy standards. They may not use your data for their own purposes.

4 Cookies & Tracking Technologies

99abc uses cookies and similar technologies on its website and app to enhance your experience. Cookies are small text files stored on your device that remember your preferences and session details.

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions, security Until end of session
Functional Cookies Remembering language preferences and UI settings 30 Days
Analytics Cookies Analyzing site usage patterns 90 Days
Performance Cookies Load speed and error tracking 60 Days

You can block or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain platform features.

5 Data Retention Period

99abc retains your data only for as long as necessary. Information is kept while your account is active and, after closure, for legally required retention periods.

  • Account data: minimum 5 years after account closure.
  • Financial transaction records: up to 7 years, as required by law.
  • Gaming logs: up to 2 years.
  • Cookie data: varies by cookie type (see table above).
  • Support conversations: up to 3 years.

Once the retention period expires, data is securely deleted or anonymized so it can no longer be recovered by anyone.

Our data retention periods follow both Bangladesh's Information and Communication Technology Act and international best practices.

6 Your Rights

Under 99abc's Privacy Policy, you have several important rights over your own data. We respect these rights and are committed to fulfilling them as promptly as possible.

Right to Access

You can request to know what data we hold about you and receive a copy.

Right to Rectification

You may request that we correct any inaccurate or outdated information.

Right to Erasure

Under certain conditions, you may request the permanent deletion of your data.

Right to Restrict Processing

You can request that we stop using your data for certain specific purposes.

Right to Data Portability

You can download your data in a portable, easy-to-use format.

Right to Object

You may object to the use of your data for specific purposes.

To exercise any of these rights, please contact our support team. We generally aim to fulfill your request within 30 business days.

7 Security Measures

99abc applies the highest technical and administrative security measures to protect your data. Our security team monitors systems 24/7.

  • 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
  • Firewall Protection: Multi-layered firewall to prevent unauthorized access.
  • Regular Security Audits: Regular penetration testing conducted by external security experts.
  • Access Control: Only authorized personnel may access data on a need-to-know basis.
  • Data Backup: Regular encrypted backups to prevent data loss.
  • Suspicious Activity Detection: AI-powered fraud detection system.

Please keep in mind that no internet connection is completely secure. Keep your password strong and never share it with anyone.

In the event of a security incident, we will notify you and the relevant authorities within the legally required timeframe.

8 Minor Protection

99abc is a responsible gaming platform. Our services are strictly for users aged 18 and above. Age is verified at registration, and additional ID may be requested in cases of suspicion.

If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

If you suspect a minor is using 99abc, please notify our support team immediately. We will take swift action.

9 Privacy Policy Changes

99abc may update this Privacy Policy from time to time. Changes may occur due to legal requirements, new services, or business reasons. We will notify you by email or through the platform before any significant changes take effect.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly. You can always check the "Last Updated" date at the top of the page to see when the most recent changes were made.

10 Contact Us

For any questions, complaints, or data-related requests regarding this Privacy Policy, contact our dedicated privacy team. We typically respond within 24–48 hours.

Email: [email protected]
Our support team is available seven days a week, from 9 AM to 11 PM.

You can also visit our FAQ Page for answers to common questions. To learn about responsible gaming, visit our Responsible Gaming page.

Safe & Trusted

Your Privacy is Protected — Get Started Now

Your data is completely safe with 99abc. Trust our robust security and transparent privacy practices — open an account today and enjoy the best gaming experience.

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